Frequently Asked Questions
Everything you need to know about our handcrafted leather goods.
What kind of leather do you use for your products?
We exclusively use high-quality, full-grain leather, including world-renowned Horween leather. This ensures that every item is durable, develops a beautiful patina over time, and maintains its natural texture.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. Since many of our items are handcrafted to order, please allow an additional 1-3 business days for production before your order ships.
Can I personalize my leather goods?
Yes, we offer custom embossing and engraving services on most of our products. You can add names, initials, or logos directly on the product page before adding the item to your cart.
What is your return policy?
We accept returns on unused, non-personalized items within 30 days of delivery. Please note that custom-engraved or personalized products are final sale and cannot be returned unless there is a manufacturing defect.
Do you offer international shipping?
We ship our products worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please be aware that customs duties may apply depending on your country's regulations.
How should I care for my leather product?
To keep your leather looking its best, we recommend applying a high-quality leather balm or conditioner every few months. Avoid prolonged exposure to direct sunlight and moisture to prevent the leather from drying out.