Returns & Exchanges
At olpr., we take pride in our craftsmanship and want you to be fully satisfied with your leather goods. If your purchase isn't quite right, you can return or exchange eligible items within 30 days of delivery.
Check Eligibility
Ensure the item is in its original, unused condition; please note that custom-engraved or personalized products are final sale and cannot be returned.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and the correct return shipping address.
Pack and Ship
Securely package your items in their original packaging to prevent damage during transit and ship them back to us using a trackable courier service.
Receive Refund or Exchange
Once our artisans inspect the returned item, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing